SHIPPING AND DELIVERY POLICY
We start order processing within 24-48 hours after you have placed an order. Unless your order specifies any customizations over the vector T-shirts.
For Domestic orders:
All orders that are placed using cash on delivery as a mode of payment are charged an additional cost of INR 50 as a logistic charge.
For International orders:
All international shipping charges reduced to 65 percent. New charges are as per the chart.
The estimated time for delivery for any domestic order is 7-10 working days from the day the order was placed. For international orders, the estimated time of delivery lies between 10-15 working days.
(Exception: In some cases where delivery is not possible due to the destination address being located in an interior location, the logistic services- India Post may get in touch with you for pick-up.)
In case you are facing any difficulty in tracking your order status, have not received your order, or any such difficulties; please feel free to connect with us via WhatsApp/ E-Mail our customer support team will help you to the best of their abilities.
Email : firstname.lastname@example.org
Kokily does everything to ensure top-quality products are delivered as per the order in your doorstep in the fastest way possible but if you find anything incorrect or incomplete kindly let us know.
In case the item/items you have received is/are inconsistent with the order placed by you, we will make necessary arrangements to rectify the same.
In case the order you receive seems damaged or tampered. Please take a picture of it and send a mail to us. We will ensure you receive your order as per the invoice.